Introducing the ECLIPSE KITES Bullet Proof Warranty

April 3rd 2008

Eclipse Kiteboarding and Airtime Kite repair are proud to announce the launch of the industry's first standard warranty program which covers ALL kite damage accidental or otherwise for a period of 1 full year with NO QUESTIONS ASKED.

Starting April 15th 2008 all Eclipse kites purchased in the USA, Canada, Caribbean and South America will be covered under this amazing new program.

How it works:

End user purchases kite from authorized retailer.

End user then registers kite on www.eclipsekites.com within 2 weeks of purchase.

Once your kite is registered you are protected for 1 year against all and any damage to your kite NO QUESTIONS ASKED.

In the event you damage your kite, simply put it in a box and ship it to one of Airtimes Kite repair facilities located in either Florida or Hood River Oregon. Airtime will fix your kite and send it back to you in a timely manor so you can keep on riding. NO QUESTIONS ASKED!!!

In the event your kite cannot be fixed you will get ONE free kite replacement- In almost all cases your kite will be fixed, so don't try to destroy the kite just to get a new one!!

Users will void this warranty if they appear to be taking advantage of the policy.

All kite prices have been raised by $60 to offer this service. This service is NOT optional all Eclipse kites purchased from now on in the above areas will automatically include this warranty.

If you purchased a kite prior to April 15th 2008 you may opt into this program for a small fee of $90, this same warranty will cost $170 from Airtime kiteboarding so it's still a great value.

Existing and new Eclipse customers outside of the above mentioned areas may also purchase this warranty on eclipsekites.com. for $90. Please See special service notes on eclipsekites.con/warrenty For 2009 we will plan on offering this warranty coverage world wide.

Frequently asked Questions and comments.

How can you offer such a good insurance type warranty?

Easy, we partnered with Airtime kite repair, the USA's leading kite repair facilities. With two locations airtime can service the entire North American market professionally with out any delay in service. Now you don't have to wait for bladders or any response from a dealer or Eclipse to get your kite fixed.

How many times can I repair my kite?

Airtime will repair your kite as many times as necessary within the warranty period.

I just broke my kite, what do I do now?

Get a box, put you kite inside without BAR, BAG or PUMP and send it insured to one of the following locations:

AIRTIME kite, Inc.
101 N. 1st St.
Suite 100
Hood River, OR 97031

Your kite will be fixed and returned free of charge.

My bladder broke, what do I do?

If you are confident you can install your own bladder please fill out a repair ticket on eclipse kites.com and include your kites serial number and a replacement bladder will be sent to you.
If you cant or don't want to install your bladder pack up your kite and ship it insured to one of the following locations:

AIRTIME kite, Inc.
101 N. 1st St.
Suite 100
Hood River, OR 97031


Will my kite be covered if I sell it to another user?

You can transfer the warranty for $30 to a new user.

Why did the prices go up?

Its expensive and a lot of risk to offer this warranty. The $60 extra you pay helps us insure that we will be able to fix your kite and offer you the best warranty service in the industry. We have heard stories of riders waiting months for replacement parts or repair service from other brands who still charge more money for their products. We want all our customers to be on the water enjoying our products as much as possible.

Kites are too much Money!

We feel it's well worth the price. Eclipse offers ultra high performance products, incredible quality, and the industries only NO QUESTIONS ASKED warranty and is still LESS expensive then every premium kite brand. Both Eclipse and our dealers feel the choice is clear. Protect your investment and ride on.